Custom Shipment

Afya’s core mission is to improve healthcare delivery in underserved communities around the world. Afya accomplishes this goal by coordinating with local medical professionals on the ground and facilitating customized shipments of medical supplies and equipment that improve local health systems.

Afya’s Model


Afya invites healthcare practitioners and administrators to identify medical supplies and equipment they need. After an application is submitted, Afya can determine the cost of the Custom Shipment. Please refer to the Cost Structure below before submitting an application. Then, the requested supplies and equipment are sorted, packed, and shipped from Afya’s warehouse in Yonkers, New York.

Every medical supply project is unique, as each facility has different and specific needs.

Our biomedical department enables us to improve the lifespan of donated equipment. All biomedical equipment and instrumentation must pass AAMI, BSI, WHO and FDA standards before it leaves the Afya warehouse.

Cost structure


Recipients are expected to pay a fee for their Custom Shipment which covers a percentage of the total costs to Afya of rescuing, testing, sorting, warehousing, packing and delivering a Custom Shipment. The model is cost-effective and helps those in resource-poor areas access supplies and equipment that would otherwise be unaffordable. Our staff works closely with partners abroad every step of the way.

Our updated pricing structure is as follows:

  • Consumable/Durable supplies priced at 60% of Fair Market Value
  • Biomedical/Surgical supplies priced at Fair Market Value
  • PPE priced at Fair Market Value plus 15% procurement fee
  • Warehousing, packing, and other operational costs included in the costs above
  • Shipping costs as determined by the final destination and amount of material shipped will be added to the final cost

 Orders for 20 and 40 foot containers will receive discounted rates. We have several options for shipments of different sizes.


The Short List

The cost of the Custom Shipment is determined and communicated quickly.

If less than a full container of supplies is requested, we have several options for smaller shipments.

The organization we work with will secure shipping documentation and duty-free/ tax-free status for the shipment. Most often, this is provided by the Country’s Ministry of Finance.

The organization will name a consignee to receive the container in the country.

The organization will name a clearing agent in the country of delivery to work on the organization’s behalf to release/clear the shipment through customs.


The organization will send Afya a request list of items needed.

An appropriate representative of the organization will complete and sign a Memorandum of Understanding with Afya.

The organization is responsible for sending Afya photos of the items once they have reached their destination, as well as communicating a Story of Impact.

start the process now

Click the button to start the process or email for additional information.